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A Helpful Guide: How to Migrate Zoho Mail to Office 365?

Summary: Are you also one of those looking for ways to migrate Zoho Mail to Office 365? If so, pause for a moment and read this article. This article explains authentic methods for transferring email from Zoho to Office 365.

With Zoho Mail, sending emails is much simpler and more enjoyable. It offers you a reliable defense against fake and fraudulent emails. Also, it is accessible from any device with internet access. It suggests numerous pricing options, particularly for business owners, to give small organizations financial flexibility. It helps young professionals by optimizing procedures, fostering CRMs (Customer Relation Management), boosting sales, improving customer service, and more.

However, its inexpensive features do not provide a wide variety of options to users. In this situation, users want to move their Zoho emails to a cloud service similar to Office 365, which is simple to access and offers a wide range of security and features. When we discuss M365, it is the leading choice among professionals. Under a single premium, it provides access to many applications, including MS Excel, MS PowerPoint, Outlook, and others. Therefore, many users want to migrate from Zoho to Office 365. However, In some instances, users also want to migrate Zoho mail to Google Workspace. This can also be done efficiently and securely with the help of manual methods. Now, In the subsequent section, we will learn ways to move the Zoho mailbox to M365.

Manual Method to Migrate Zoho Mail to Office 365

This method can execute in several stages, and each step should conduct systematically. Below are the phases.

Stage 1: Grant ApplicationImpersonation role for users
Stage 2: Add Server Details for O365 Migration
Stage 3: Manage Settings in O365 for Zoho Mail Migration
Stage 4: Create a New Migration
Stage 5: Add Users Details
Stage 6: Import the Users’ CSV
Stage 7: Start the Migration Process

Let us start the process of Zoho to Office 365 migration.

Stage 1: Grant Application Impersonation Role for Users

  • Sign in with the O365 account and move to the Exchange Admin Portal.
  • Move to the Permissions option and click the + icon to create a new Admin role.
  • Assign a name for the new Admin role and Click the + icon under Roles.
  • Choose ApplicationImpersonation from the list of options and Click the Add button.
  • You can click the + symbol under Members to assign the role.
  •  Choose the respective account and click Add.
  • At last, click the Save button.

The above process may take time, and when you assign a role, add the server details to transfer Zoho mail to Office 365.

Also Read: Migrate from Office 365 to Google Workspace

Stage 2: Add Server Details for O365 Migration

  • Login to Zoho Mail Admin Console.
  • Choose Data Migration from the list of options and Click the start data migration button.
  • Assign a name for the server configuration.
  • Choose to Add new server details under the Select saved server details.
  • Pick the Office 365 option under the Select Protocol/Application dropdown menu.
  • Click the Sign in button, and the Microsoft login window appears.
  • Enter your source administrator credentials and tap the Sign In button.
  • In the Permission Requested Page, select the apps to grant permission. Click the Accept button.

The last step will take you to the server SETTINGS page, and the details you saved on the Server Details Page can use for performing other migrations. Once the detail adds, manage the server details. And continue the process of Zoho to Office 365 Migration.

Stage 3: Manage Settings in O365 for Zoho Mail Migration

  • Enter a name for the setting.
  • Check the option box(mail, contacts, and calendar) you’d like to migrate.
  • Manage the Folder settings and Emails to Migrate option as per convenience.
  • Enable the POP, as it will help your users to view the migrated emails, in case your account configures.
  • Finally, click the Add button.

Once you manage all the settings to migrate Zoho mail to Office 365. Create a new migration for moving the Zoho mailbox.

Stage 4: Create a New Migration

  • Enter the Maximum Connection Limit for users, as it will enable you to migrate all of their data at once.
  • Manage the Pause migration in case of storage reaches.
  • At last, Click the Create button.

When you create the migration, add the users’ detail to migrate email from Zoho to Office 365.

Also Read: Export Google Calendar to Office 365

Stage 5: Add Users Details to Migrate Zoho Mail to Office 365

  • Add the username and destination email address of the user’s account detail.
  • Click the Add button to enter the details manually.
  • Enter the user’s Office 365 email address.
  • Next, enter the Zoho email address for the selected user.
  • Check the Migrate only In-place Archive Mailbox option.
  • Lastly, click the Add button.

When you add the users for migration, import the CSV file to migrate from Zoho to Office 365.

Stage 6: Import the Users’ CSV

It is mandatory to enter the source account and destination account details to import the CSV files. Where the above method uses to add single users. But what’s next, when you have multiple users? You need to create a CSV file. After that, follow the below steps.

  • Select the migration users’ account details under the Migration list.
  • Click the Import button to upload the user accounts details using a CSV file.
  • Click the browse button to add the CSV file.
  • Make Sure to preview all the details of whether the users are successfully imported or not.

When you have imported the users’ details to migrate Zoho mail to Office 365, subsequently start the migration process.

Stage 7: Start the Migration Process

Note: To start the migration process, ensure that the Source password should not change after adding the users’. It should remain the same until the entire migration process.

  • After adding the users, click the Start Migration button.
  • Following, check the progress and detailed statistics of each user on the migration progress page.
  • To view detailed information about the folder-wise migration details. Click the Mail Failures button.
  • Contrarily, view the statistics for Contacts migration under the Contacts tab.
  • Additionally, check the Calendar migration details under the Calendar tab.

After following the above steps, your Zoho emails start transferring to the O365.

The above method is very tricky and demands a high level of technical skills. Additionally, if you were stagnant at any point, your whole process will go down the drain. However, after using the professional Zoho Mail migration tool, you can ease your transferring task of Zoho emails to M365.

Migrate Zoho Mail to Office 365 in No Time

The Cigati Zoho Mail Backup Tool is a feature-rich tool that can move Zoho mailbox to Office 365, Gmail, Hotmail, Hostgator, and other email clients. Moreover, this advanced tool also has the capability to convert your Zoho emails to several file formats like PST, PDF, MBOX, MSG, and more. Furthermore, you can also save your email attachments separately. The most important and advantageous part of the utility is you should not retain the admiring technical know-how to move Zoho emails and attachments to M365.


I hope now you can migrate Zoho mail to Office 365 without any hassle with a manual and professional approach. Whereas, the traditional procedure is very lengthy and technical. On the contrary, an automated tool is easy to use and allows you to transfer Zoho emails to O365 and others smoothly.

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